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FACILITATION...TEAM BUILDING...CULTURE...ASSESSMENTS...RELATIONSHIPS

I facilitated a kick-off meeting for the global staffing group of the pharmaceutical giant, Novartis, in Europe. Following incredible success the previous year, the focus was to be on customer and interpersonal relationships. I developed a workshop around a series of exercises and vignettes designed to illustrate different types of behaviour and provide the group with a "language" by which they could begin to assess, evaluate and moderate their own behaviour and that of their colleagues and clients. The result of this learning being that the group chose to continue working in four teams on separate projects, outside of their day-to-day responsibilities, in order to improve the overall performance and productivity of the group as a whole.

I was engaged to design and run an experiential workshop for the engineering and development teams Nokia and Orange, to enable both companies to set aside existing perceptions, beliefs, habits and egos and create a collaborative attitude and working culture built on mutual respect and trust. I did this by enabling both companies to freely and openly share their concerns with each other, thereby shedding existing inhibitions, beliefs and perceptions, whilst enabling them to capitalise on each others strengths as opposed to weaknesses. The result being that Phase I of their venture was so successful, they were able to seamlessly move to Phase II without any prompting or direction from their parent organisations.

Telewest required a complete ‘attitude & culture’ assessment of their fieldsales organisation in order to determine whether or not continued investment in, and support of, the infrastructure would add any significant value to their re-structured organisation. I initiated a complete personality audit of their operations and presented a programme of culture and attitude change based on continuous development and self-assessment.

I was engaged by the founder of an ‘Online Community’ of FTSE 100 internet/intranet executives to grow their subscriber base, which I did by introducing the BBC, Boots, Cadbury Schweppes, Cable & Wireless, Diageo, Enterprise Oil, Halifax, Honda (UK), Nestle, Next, Pearl Assurance, Royal & Sun Alliance and Sainsburys.

I was engaged by the CEO to help start a centralised Sales & Marketing business in Europe for IDG, the world’s largest publisher of IT newspapers and magazines, which grew their client base to over 100 and turnover from less than $5m to over $50m in 5 years.

For more information contact: charles_helliwell@bpaudits.co.uk